Check with seller Sale Team Member Phoenix

Store - PHX-PARADISE VALLEY, AZ

We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

To review a comprehensive list of benefits, please visit Michaels Benefits

CO, CT and NYC only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT and NYC only

Help customers shop our store and be able to find what they’re looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service.

Major Activities

Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Provide a fast and friendly check out experience; execute cash handling to standards
Engage customers on benefits of Rewards program and complete enrollments
Educate customer on Voice of Customer (VOC) survey
Merchandise recovery and maintenance
Support the merchandise return / go back process and general store recovery
Acknowledge customers, help locate product and provide solutions
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Support shrink and safety programs
Assist with Omni channel processes
execute a well merchandised and in stock store
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
help customers shop and find what they are looking for
Cross trained in Custom Framing selling and productionÂ

Other duties as assigned

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

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