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Check with seller Scheduler Crew New York City

Published date: April 3, 2022
  • Location: New York City, New York, United States

Position Summary:
The Crew Scheduler schedules Flight and Inflight Crewmembers in accordance with the Federal Aviation Regulations (FARs) and Company policies and procedures. The highest level of customer service is essential while coordinating with other departments and communicating with Crewmembers. Flexibility in the work schedule is necessary as the position requires working mornings, evenings, weekends, and holidays.

Essential Responsibilities:
Schedule and notify Flight and Inflight Crewmembers in accordance with Federal Aviation Regulations (FAR) and Company policies and procedures using available data and reports
Monitor Flight or Inflight Crewmember's schedules for irregularities
Process Crewmember schedule adjustments using automated computer programs
Arrange for Crewmember hotel and/or transportation if necessary
Assist with research, data analysis, development and execution of departmental programs
Complete other duties as assigned by Crew Services and/or System Operations Leadership

Minimum Experience and Qualifications:
High School Diploma or General Education Development (GED) Diploma
One (1) year customer service or office experience
Successful completion of pre-employment math assessment
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

Bachelor’s degree in Business, Math, Computer science, Aviation, Statistics, Operations or equivalent major
Crew Scheduling experience
Operations experience in a Part 121 Airline environment

Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Well groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities

Computer and other office equipment

Work Environment:
Normal Office Environment

Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

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