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Check with seller Room Care (Engineering) Technician Memphis

Published date: April 3, 2022
  • Location: Memphis, Tennessee, United States

JOB OVERVIEW:
Responsible for maintaining the general condition of the guest rooms with regard to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Participate in the preventative maintenance program for hotel guest rooms. Complete other special projects assigned periodically by the Director of Engineering/Chief Engineer. Responsible for minor repairs to general plumbing, electrical, HVAC, and mechanical systems. Responsible for minor repairs to furniture and for performing limited painting.

JOB OVERVIEW:
Responsible for maintaining the general condition of the guest rooms with regard to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Participate in the preventative maintenance program for hotel guest rooms. Complete other special projects assigned periodically by the Director of Engineering/Chief Engineer. Responsible for minor repairs to general plumbing, electrical, HVAC, and mechanical systems. Responsible for minor repairs to furniture and for performing limited painting.

REPORTS TO: Chief Engineer and General Maintenance Supervisor.

SUPERVISES: N/A.

WORK ENVIRONMENT:
Engineering workshop, all areas of the hotel. Working on stepladders.

Job involves working:
under variable temperature conditions (or extreme heat or cold).
under variable noise levels.
outdoors/indoors.
around fumes and/or odor hazards.
around dust and/or mite hazards.
around chemicals.

KEY RELATIONSHIPS:
Internal: Engineering and other hotel staff.

External: Hotel guests and visitors, vendors/suppliers, outside contractors.

ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times..
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Receive daily work assignments from Director of Engineering/Chief Engineer/General Maintenance Supervisor and review priorities and special projects.
Organize materials, tools and equipment to perform daily assignments.
Check work orders and night report for any problems. Make rounds checking these problem areas and note any information needed or safety concerns in the hotel.
Schedule work in accordance with preventative maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office.

Perform following electrical work orders:
Replace light switches.
Reset circuit breakers.
Replace wall plug receptacles.
Replace fluorescent light ballast.
Replace electrical solenoid valve.
Replace small motors.
Use test equipment; volumeter, voltage tester, amp probe.

Perform following plumbing work orders:
Unplug sinks, toilets, garbage disposals and drain lines.
Repair or replace valves, gate, globe, ball and solenoid valves.
Replace washer, gaskets, vacuum breakers and toilet seals.
Work with different types of pipe including conduit, copper, black, cast iron and pipe hangers.

Perform such Preventive Maintenance work orders:
Monitor and maintain all laundry and dry cleaning equipment.
Monitor and maintain all kitchen equipment.
Maintain guestrooms using Rooms Preventive Maintenance Program Punch List.
Change air-conditioning filters every 3 months.
Check HVAC equipment; change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, adjusting as necessary.
Change or repair locks as needed.
Check and test-run emergency generator weekly.
Perform general maintenance to guestrooms.
Assist electrician, carpenter, plumber and painter in all phases of repair work.
Assist other engineering personnel as instructed by supervisor in regard to routine and preventative maintenance.
Maintain cleanliness and organization of the work area to include:
inventories
requisition (receipt and storage).
trash removal and clean up.
Maintain the proper use, cleaning, maintenance and storage of all tools.
Handle chemicals for designated uses/surfaces.
Ensure security of all assigned keys.
QUALIFICATIONS

Essential:
Fluency in job-related English, both verbal and written.
Provide legible communication and directions.
Compute mathematical calculations (add, subtract, multiply and divide numbers).

Ability to:
interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property.
be well-organized and follow instructions.
focus attention on details.
operate high reach lifts.
prioritize tasks and comply with deadlines for work assignments.
be a clear thinker and perform well under pressure work assignments.
work and perform job functions with minimal supervision.
work cohesively with co-workers as part of a team.
understand and execute all safety and emergency procedures (for example: fire, crowd control, inclement weather, and bomb threats).
utilize communication equipment (for example: telephones, radios, and beepers).
satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. In addition, be able to direct/escort guests to various facilities and functions within the hotel.
read, write and count effectively and understand diagrams.
work with chemicals.
maintain regular and punctual attendance.
adhere to Peabody grooming standards.
exemplify Peabody Service Excellence®.

Desirable:
High school graduate or equivalent vocational training.
Certification or completion of seminars for specialized training.
Ability to perform basic carpentry, electrical and plumbing skills.
PHYSICAL ABILITIES

Essential:
Remain in stationary position for 8 hours throughout work shift.
Ability to push and/or pull loaded two-wheel or four-wheel carts weighing approximately 200

Ability to:
constantly lift and move approximately 50 pounds, including setting and storing in overhead areas.
bend, squat, kneel, climb (including ladders and stairs), reach and crawl in confined spaces continuously.
operate and control electrical/mechanical equipment (for example: meters, switchgear, boilers, pumps, chillers).
stand and walk on a continuous basis, and run as warranted.
work in temperature extremes.
safely operate a motor vehicle at all times.
hear guest voices through a door.
understand and operate emergency equipment (for example: fire extinguishers, wheel chairs, respirators).

Desirable:
Ability to work in a team environment and cooperate with all departments.
Attention to detail in every aspect of maintenance repairs to the facility.

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