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Check with seller Secretary 1 - Temporary Des Moines

Published date: April 3, 2022
  • Location: Des Moines, Iowa, United States

Job Description

This is a non-merit temporary position with the Iowa Department for the Blind. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

The Iowa Department for the Blind (IDB) is seeking a detail-oriented, organized, and flexible office professional to support our programs. We are looking for someone who wants to use their skills to make the world a better place by supporting programs that empower blind youth and adults to become independent and successful. We are looking for someone who wants to be a part of a passionate and dedicated team.

The ideal candidate will possess:
excellent data entry skills
working knowledge of Microsoft Word, Excel, and Outlook
strong organizational skills
customer service skills, both in person and when using the phone
ability to prioritize tasks and solve problems

Duties and responsibilities to include the following:
Assist current division support staff in reviewing files for missing documentation.
Follow up with team members regarding timely submission of documentation.
Use phone and email to contact clients and providers to obtain required paperwork and documentation.
Use case management system to create case notes and submit documentation into client files.
Assist team members in scheduling and rescheduling client appointments as needed.
Read printed material including computer screens, serial numbers, and other text for blind staff.
Other clerical and administrative support duties as assigned.
It is the policy of the Department for the Blind to conduct background checks on all finalist candidates prior to any offer of employment.

Minimum Qualification Requirements

Experience equal to one year of full-time clerical or closely related work;
post high school course work in an accredited secretarial, business, or closely related curriculum may be substituted for the required experience on a month-for-month basis;
completion of thirty (30) semester (or equivalent) hours of undergraduate college level course work may be substituted for the one year of required experience; OR certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;
employees with current continuous experience in the state executive branch that includes permanent status as a Typist–Advanced.

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