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Check with seller Transport Dispatcher Jacksonville

Published date: April 3, 2022
  • Location: Jacksonville, Florida, United States

Description:
Summary:
We are looking for a seasoned Heavy Haul Transport Dispatcher to join our team. The Heavy Haul Transport Dispatch team members are the point of contact for drivers and customers. They coordinate and balance customer needs with drivers' health and safety. The ideal dispatcher will commit to professional development and establishing a long-term career.

Duties and Responsibilities for a Transport Dispatcher include the following. Other duties may be assigned.

Call management: record call information, maintain details of each call, courteously update customers with call information.
Schedules shipments to ensure delivery by promised deadlines.
Receives orders and assigns shipments to appropriate carriers.
Assists customer service representatives with order status inquiries and special customer needs.
Use GPS systems to monitor fleet/drivers.
Resolves delivery problems.
Interact with customers/coworkers with a positive attitude.
Complete assignments from Dispatch Supervisor in a timely and professional manner.
Ability to communicate oral and written, with customers, co-workers, and management.
Ability to work unsupervised.
Ability to multitask.
Strong problem-solving skills.
Ability to maintain a clean and orderly workstation.
General knowledge of internal fleet/equipment.
General knowledge of customer’s fleet/equipment.
General computer knowledge (word, outlook, excel, various Microsoft applications) and typing skills.
Preferred; minimum of two years dispatching experience and/or customer service-related industry.
Performs other related duties as assigned.

Reasoning Ability:
The Dispatcher must have the ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Schedule: 7:00am – 4:00pm Monday - Friday

Compensation: $21.00 - $24.00 an hour commensurate with experience.

. Requirements:
Qualifications:
3 plus year's of dispatch experience
Transportation - Heavy Haul dispatch experience and/or customer service-related industry
Must pass a drug screen. We are a drug free workplace.

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