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Check with seller 【德商DHL】HQ-Transport Operations Senior Manager

Published date: November 30, -0001
  • Location: Taipei City, taiwan

About us DHL Supply Chain 是全球規模最大的供應鏈供應商,隸屬於全世界最大的物流集團DPDHL。 DHL Supply Chain 將傳統配送流通結合了加值與管理服務,我們提供客製化、整合性的物流解決方案提升效率、提高品質以創造競爭優勢。 DHL Supply Chain 以豐富的產業專長和在地知識為傲,提供不同產業的客戶量身訂做的倉儲物流解決方案,包含汽車、消費性產品、化學、能源、工程&製造、生命科學&與醫療保健、零售及科技產業等領域,在台灣我們更致力於提供半導體產業專業服務,成為供應商的首選合作夥伴! 加入DHL,與我們一起成為倉儲、運輸領域的專家。


The role reports directly to the Head of Transport (now acting by Country MD). The role will deploy the Connected Track and Trace Tower (CTT) and ensure its transition to a Connected Control Tower (CCT). Overall it works closer with Transport and Warehousing operations to ensure on time and in full delivery. This role is also critical for the deployment of new customers, retaining existing customers from a service level perspective and supporting the exiting of customers if they choose to leave DHL.

Key Responsibilities

Strategy & Leadership: * Hands on leadership for the transport operations agenda as it relates to safety, fleet, compliance and apply technology and innovation effectively.

  • Develop clear guidelines, operational standards, business rules and KPI’s that create consistency and standardization for both operations and vendors.
  • Provide operational input to transport solution design and growth opportunities.
Operation Delivery & Customer Service: * Shadow P&L management.
  • Attain KPI minimums and lift KPI performance over time.
  • Supports the deployment of new customers operations and the exiting of customers that choose to leave DHL.
  • Engage and partner with vendor manager on vendor scorecarding and operational challenges with a continuous improvement mindset.
CTT and Net Optimization: Develop practices where multiple services or customers can obtain value from the Connected Track and Trace tower.

Stakeholder Management: Deliver meetings and material to vendors and warehouse operations which provide clear guidelines, operational standards, business rules and KPI’s and effectively influence them to adopt best practice and make transport successful.

  • Transport Subject matter expertise across both asset and non asset based transport - 10+ years of experience
  • Senior Management experience across both Transport and Operations - 10+ years of experience
  • Excellent verbal and written communication skill in English and Chinese


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