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Check with seller 【知名海外電商龍頭】Business operations specialist

Published date: November 30, -0001
  • Location: Taipei City, taiwan

Business Operations Specialist will be instrumental in helping our Seller facing teams to drive greater efficiency, productivity, consistency, scalability, and customer value. You will not just be an order taker, but rather a global and local partner helping drive the business and ensuring success for our internal teams as well as our Sellers. The successful candidate must be able to work directly, in a hands-on way, with multiple stakeholders and business teams, on multiple products at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable. S/He needs to be passionate about his/her work, self-motivated, detail oriented and have excellent problem solving abilities, as well as superb communication and program/project management skills, and will be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Key job responsibilities

  • Develop, implement and automate new and existing processes in a standardized and scalable format, while leverage internal resources to drive improvement based on local needs whenever possible through use of tools and programming techniques such as SQL and deliver analytical reports with advanced Excel skills
  • Innovate to improve Seller experience via continuously engagement with internal partners to drive business process improvement through deeply data analysis and seller engagement practice
  • Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency
  • Track and report process integration performance using appropriate metrics, achieve productivity and goal.
Basic qualifications
  • Proficiency in SQL and Advanced Excel (Array and Statistical formulas)
  • Capable to own report generation process though use of tools and programing techniques
  • Good written and verbal communication skills in English and Chinese
  • Ability to prioritize and manage time effectively in an ambiguous environment
  • Ability to embrace constant change with flexibility
  • Able to apply appropriate sense of urgency and adaptability in response to changing business needs
  • Able to communicate effectively, communication, composure, and professional attitude
Preferred qualifications
  • Business acumen in areas of e-commerce and retail
  • Process improvement experience


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