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Check with seller Service Sales Manager

Published date: November 30, -0001
  • Location: Taipei City, taiwan

Service Sales Manager

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Sales Manager, you will ensure successful implementation of the service sales strategy for assigned area, to profitably achieve qualitative and quantitative targets for life cycle management, service products and solutions for Electrification Business Area in Taipei City, Taiwan. Reporting to the Local BU Manager (AVP)_Sales, you will analyze service market potential, with full focus on installed base (IB) penetration and ensure customer relationship management.

Your responsibilities

  • Creating, planning and implementing service sales strategy by increasing the installed base (IB) penetration, effectively utilizing ServIS (the approved Service database). Promoting value add service product offerings supporting Life Cycle Management (LCM)
  • Achieving service sales volume by ensuring the team sells entire service portfolio. Participating in negotiations of major contracts to secure service sales volume
  • Ensuring achievement of service sales targets, providing cost effective solutions to the customers and initiating improvement plans as needed
  • Collaborating with the Service sales team generates and identifies service sales leads by analyzing the IB potential and targeting those new IB opportunities from emerging trends with the Service solutions available
  • Establishing long term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensures customer satisfaction issues are registered and responded to by team
  • Supporting the team by participating in sales activities when needed. Being responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market
  • Monitoring client financial status and reports any changes regarding risk to relevant internal partner teams. Identifying and managing potential risks relating to contract agreements across customers/channels
  • Driving sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized and staffed. Coaching the team in formulating sales plans, in negotiating, and in developing customer segment expertise
Your background
  • A bachelor’s degree or above, major in chemical or electrical engineering or IT background is a plus
  • Automation or electrical sales experience in industries is a plus.
  • Good knowledge of ABB products/systems
  • Able to integrate different products into one solution to customer.
  • Significant sales drive, focus energy to achieve and close profitable deals. Ability to push himself/herself to develop in line with the changes in the organization
  • Excellent skills in Customer relations: Show a mature selling behavior and actively drives discussions and negotiations to the benefit of the business with customers
  • Fluency in English
  • Life insurance
  • Disability insurance
  • Medical insurance
  • Sick pay
  • Meal allowance
More about us

ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website.


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